Upgrade to Diamond Club™
The celebrated hotel chain is pleased to offer guests a truly luxurious experience with Diamond Club™. This premium level of service features the comfort of anticipatory service, exclusive á la carte restaurants and bar areas, as well as the shimmering pool and pristine beach areas for the sole use of Diamond Club™ guests. Please note the complete list of Diamond Club™ services may not be available at all Memories Resorts.
Welcome Cocktail
Exclusive Pool or Beach Area
Personalized Check-in/Check-out
Preferred a la Carte Reservations
In-room Liquor
Weekly Dinner Show
Diamond Club™ at your Memories Resort
Determine what services are available in Diamond Club™ at the Memories Resort you're visiting by reviewing this list below.
| Memories Cuba | Sanctuary at Grand Memories | Grand Memories | |
|---|---|---|---|
| Dedicated Room locations for Diamond Club™ only | N/A | ✓1 | N/A |
| Personalized check in / check out at lounge | ✓ | N/A | ✓ |
| Preferential reservations at a la carte restaurants | ✓ | ✓ | ✓ |
| Exclusive beach area with dedicated bar and waiter service | ✓ | ✓ | ✓ |
| Exclusive Bali Beds | ✓ | N/A | N/A |
| Selected premium drinks menu available in Lounge | ✓2 | ✓2 | |
| Distinctive wrist bracelet | ✓3 | ✓ | ✓ |
| Nightly Turndown Service | N/A | ✓ | N/A |
| Beach Towel in Room | ✓ | ✓ | ✓ |
| Complimentary early check in and late check out (subject to availability) | ✓ | ✓ | ✓ |
| Diamond Club™ Lounge private access | ✓4 | N/A | N/A |
| Mini Bar restocked daily | ✓ | ✓ | ✓ |
| Daily, continental breakfast service in Lounge | N/A | N/A | N/A |
| Luxury amenities in room | N/A | N/A | N/A |
| Premium amenities in room | ✓ | ✓ | ✓ |
| Robes and slippers in room | N/A | ✓ | N/A |
| 10% discount on Spa treatments and hair dresser | N/A | N/A | N/A |
| 20% discount on Spa treatments | ✓ | ✓5 | ✓ |
| 20% discount at the beauty parlor | ✓ | ✓5 | ✓ |
| 20% discount on laundry | ✓ | ✓5 | ✓ |
| Concierge service in the lobby | ✓ | ✓6 | ✓ |
| Exclusive lunch at one a la carte restaurant | ✓ | ✓ | ✓ |
| One dinner show per week | ✓ | ✓ | ✓ |
Please note, Diamond Club™ does not apply to Memories Miramar.
1Only for Sanctuary at Grand Memories Santa Maria and not Sanctuary at Grand Memories Varadero.
2 Available in Lobby Bar.
3 Does not apply to Memories Jibacoa.
4 Only applicable to Memories Varadero, Memories Paraiso, and Memories Holguin.
5 30% discount
6 Butler service instead of concierge.